Cancellation Policy
Account Cancellation Policy
At Sonic Racewear, we value our customers’ trust and satisfaction. Please review our account cancellation policy carefully to understand your rights and responsibilities when placing an order.
1. Payment Options
Orders placed using the Pay After Delivery payment method may be cancelled if the required confirmation is not received from the customer.
2. Order Cancellation
Orders may be cancelled within 48 hours of confirmation.
Orders placed with Pay After Delivery will also follow the same 48-hour cancellation rule once confirmed.
3. Fraud Risk Management
To protect both our customers and our business, any order flagged as high-risk or potentially fraudulent may be cancelled. If this happens, the customer will be notified.
For any questions or concerns regarding your order or cancellation, please contact our support team at:
Important Notice
Please contact us directly first if you have any issue with your order instead of opening a dispute or chargeback with your bank.
When a chargeback is opened, your order and payment may be frozen by the payment system. This can cause extra delays and may slow down your delivery, exchange, or refund process.
By emailing us first, we can handle your issue more smoothly and work toward a faster resolution.
Thank you for your patience and understanding. Our small team truly appreciates your support.
Email: sonicracewear@gmail.com