Return Policy

Order Processing & Manufacturing Details

Once your order is placed, we begin processing it within 1–2 days before moving it into manufacturing. Please review the following refund, return, and exchange policies carefully.

Cancellation & Refund Policy

Within 48 Hours of Order Placement
If you change your mind within 48 hours of placing your order, you are eligible for a full refund.

After 48 Hours / Production Started
Once your suit has moved into the production stage, a full refund is no longer available. In this case, a 15% non-refundable fee will be deducted from the total order amount, and the remaining balance will be refunded.

Change of Mind After Fulfillment
If your order has already been delivered and you no longer want the suit, 35% of the total order amount will be retained as a non-refundable fee.

Return Policy: Size Selection

Please make sure you select the correct size before placing your order. If the wrong size is selected by the customer, the item will be considered non-refundable. We strongly recommend checking our size guide and taking accurate measurements before completing your purchase.

Address Verification

Sometimes customers may accidentally provide an incorrect shipping address. Our team will try to verify any address issues and contact you for confirmation. However, if we do not receive a response and the delivery is delayed due to an incorrect address, returns cannot be accepted.

If the mistake is made by our team, we will take full responsibility and offer either a 100% refund or an expedited exchange, which is usually the recommended option.

Customs Delays

Customs delays are outside our control and may vary depending on the destination country. Because of this, we cannot accept returns due to customs-related delays.

However, if there is any mistake on our side, our support team will take responsibility, keep you updated, and resolve the issue as quickly as possible.

For any questions or concerns about your order, please contact our support team at sonicracewear@gmail.com.

Exchange Policy – Sonic Racewear

If you would like to exchange your race suit for another size or model, please follow the steps below:

1. Submit Your Request
Email us at sonicracewear@gmail.com with your order details and the size or model you would like to exchange for.

2. Review & Approval
Once we receive your request, our team will review it and reply with confirmation and the next steps.

3. Shipping & Handling Fees
All shipping costs for exchanges are the customer’s responsibility. A handling and repackaging fee of 25 AUD also applies to each exchange request.

We appreciate your understanding and cooperation as we work to make sure your suit fits well and meets your expectations.

Easy Returns

We offer a 7-day return window for our customers. If you are not satisfied with your item, you may request a return within 7 days of receiving it.

To return your suit, please pack it securely and contact us for return authorization before shipping it back. Please note that return shipping costs are non-refundable.

Sonic Racewear is committed to customer satisfaction and is always here to help with any questions or concerns.

Return Address

Street Jinnah House, Muhammad Pura
Sialkot, Punjab, Pakistan 51310
Contact No: +923289332829

Important Notice

Please contact us directly first if you have any issue with your order instead of opening a dispute or chargeback with your bank.

When a chargeback is opened, your order and payment may be frozen by the payment system, which can cause extra delays and slow down your delivery, exchange, or refund process.

By emailing us first, we can handle your issue more smoothly and resolve it faster.

Thank you for your patience and understanding. Our small team truly appreciates your support.

Email: sonicracewear@gmail.com