Shipping Policy
Shipping Policy Overview
At Sonic Racewear, we are committed to making your shopping experience smooth, reliable, and worry-free. Please review the details below to understand how our shipping and delivery process works.
Order Processing Time
We process orders within 24 hours after they are placed. Once your order has been processed, it moves into production, which usually takes 8 to 12 days.
Estimated Delivery Time
After your order has been dispatched, delivery usually takes around 5 to 8 days, depending on your location and courier service. We understand how exciting it is to receive your order, and our team always works hard to ship it as quickly as possible.
International Shipping Information
Sonic Racewear ships worldwide to most countries. Please note that international shipping costs may vary depending on your destination, order weight, and shipping region.
Customs & Duties Disclaimer
Customs clearance times and import procedures can vary from country to country. If any customs duties, import taxes, or additional charges are applied to your parcel, these charges are the customer’s responsibility.
We do not cover customs duties or import taxes.
If customs duties are not paid by the customer and the parcel is returned, abandoned, or disposed of by the courier or customs authorities, the customer may request a refund. However, 35% of the total payment will remain non-refundable to cover shipping, handling, and related costs.
Shipping Limitations
We are unable to ship to P.O. boxes or military addresses. To avoid delays, please provide a complete street address, including your house number, unit number, street name, city, state, postal code, and country.
Global Reach, Local Roots
Sonic Racewear manages its manufacturing and shipping process with care and attention to detail. All orders are dispatched from our Pakistan warehouse after passing quality checks to ensure every product meets our standards before reaching your doorstep.
Shipment processing is handled by Graviton Enterprises, registered in Pakistan. This setup allows us to maintain affordable pricing while keeping strong quality control over our products.
Incorrect Address / Unresponsive Customer Policy
If a parcel is delayed, returned, or becomes undeliverable due to an incorrect or incomplete address provided by the customer, Sonic Racewear will not be responsible for any resulting costs.
This also applies if the parcel is held by the courier or customs authorities and the customer does not respond to repeated emails or messages requesting action.
In such cases, all related costs will be non-refundable. This may include shipping costs, production costs, return fees, redelivery fees, and any other charges applied by the courier or production facility.
Where applicable, these charges will be clearly shared with the customer through official invoices issued by the production facility or shipping courier.
Need Assistance?
If you have any questions or need help with your shipment, our customer support team is always here to assist you.
Your satisfaction is important to us, and we will do our best to support you throughout the order and delivery process.
For assistance, please contact us at sonicracewear@gmail.com.
Thank you for shopping with Sonic Racewear.